Terms & Conditions

These Terms and Conditions explain how you can use our website and what you can expect from us. Please read them carefully before placing an order.

About Us:

• AestheticsRX Pharma is a fully regulated company that provides information, advice, and dispenses prescriptions for various medical & aesthetic needs.
• We are committed to providing you with a safe and reliable service.

Using Our Website:

• By accessing our website, you agree to follow these Terms and Conditions.
• We regularly update these Terms, so please check back frequently.
• You are responsible for ensuring your computer meets our technical requirements and is virus-free.

Ordering:

• All orders are subject to availability and acceptance by AestheticsRX Pharma.
• We will confirm your order and its availability within 24 hours.
• If an item is unavailable, we will offer an alternative or cancel your order.
• We cannot accept returns or cancellations once an order has been processed.
• Please ensure you are available to receive your delivery. Missed deliveries may incur fees.
• We reserve the right to withdraw products or refuse transactions at any time.

Your Responsibilities:

• You are responsible for all electronic communication with us.
• You must use our website lawfully and ethically.
• You acknowledge that our website may not be error-free and may have periods of downtime.

Language:

• All communication and transactions will be conducted in English.

Data Privacy:

• Your data is protected by our Privacy and Security Policy.

Contact Us:

• You can contact us by email, phone, or post.

Delivery:

• We use DPD and Royal Mail for delivery, but may use other carriers in rare cases.
• Delivery costs vary and are listed on our website.
• Orders placed before 4 pm Monday-Friday qualify for next-day delivery (except cold chain items on Fridays).
• Please contact us within 48 hours of receiving your order if there are any issues.

Returns:

• Due to UK regulations, medicinal products cannot be returned or reused.
• Non-medicinal products have standard consumer rights.

Legal:

• These Terms and Conditions are governed by English law and any disputes will be settled in English courts.

Additional Notes:

• Cold chain items will not be dispatched on Fridays unless Saturday delivery is selected.
• We recommend you regularly review these Terms and Conditions for any updates.